Dealership FAQs

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Frequently Asked Questions at Tallahassee Ford in Tallahassee, FL

If you’re new to the Tallahassee area or if you’ve never shopped with us before, you may not know much about Tallahassee Ford. That’s why we want to introduce you to our dealership! Tallahassee Ford has been a proud part of the Tallahassee business community for years, providing new Ford models, used vehicles, service, parts and quality customer service. Our many satisfied customers will gladly tell you that we’re great to do business with, and you can count on Tallahassee Ford as your local source for all things automotive. Have further questions about our dealership? Check out our FAQs below, and feel free to contact us if you need more information.

Sales FAQs

What are some benefits of buying a new Ford?

When you buy a new Ford, you’re choosing a quality, American-made vehicle that will last for years to come. The Ford lineup has options for a variety of lifestyles, whether you need a hard-working truck (like the Ford F-150), a family-sized SUV (like the Ford Explorer or Expedition) or a head-turning sports car (like the Ford Mustang). Ford Co-Pilot360™ driver assistance technology will act as a second pair of eyes on the road, alerting you to hazards and helping you stay aware. On top of this, you’ll enjoy plenty of other cutting-edge technology features in your new Ford, from generously sized touchscreens to premium audio systems. All of this is wrapped up in the stylish design you expect from a Ford vehicle. Ready to find your Ford? Shop our selection online. We even offer free home delivery, where we’ll bring your new model right to your driveway!

What are some benefits of buying a used car?

Not quite ready for a new car? Buying a used car from us is a great option. We only stock used models that meet our high standards for quality and safety, which means you never have to worry about buying used from us. In fact, each pre-owned vehicle has to pass a safety inspection from our certified technicians before it is listed for sale. Our used models have already experienced their initial depreciation and can be priced affordably, which means they’re a great choice for buyers on a budget. You’ll also have your choice of a variety of makes, models, body styles and trims when you shop our used inventory.

What are some benefits of driving a hybrid or all-electric vehicle?

In addition to the gas-powered models in the Ford lineup, there are also hybrid and all-electric models for you to choose from. If you’re just looking to reduce your fuel consumption, a Ford hybrid or plug-in hybrid (like the Maverick Hybrid, F-150 Hybrid, Escape ST-Line Elite Hybrid, Escape Plug-in Hybrid or Explorer Limited) will do the trick. These vehicles combine the power of a gas engine with the efficiency of electric motors, helping you go farther on less fuel. Ready to make the leap to an all-electric model? Check out the Ford F-150 Lightning or the Ford Mustang Mach-E. For your business needs, you can even upgrade to an electric Ford van: the E-Transit. These models run purely on electricity, so you won’t have to worry about stopping to pump gasoline anymore. Plus, with no engine to maintain, you won’t have to schedule oil changes or transmission flushes — and you’ll keep more money in your pocket in the long run.

Finance FAQs

What is your financing process like?

We make financing easy and straightforward here at Tallahassee Ford. You don’t have to spend hours in our finance department to finalize your purchase or lease, because we’ve streamlined the process to ensure it’s as efficient as possible. In fact, you can get started before you even leave home by applying for financing online. Once you’ve chosen your new Ford or used vehicle, our experts will work with you to tailor your payment plan to fit your unique situation. You can expect transparency and fairness when you finance with us.

What if my credit score isn’t great?

Don’t worry — we’ve worked with many customers with low credit scores over the years, and we’re ready to work with you, too. If you’re nervous that your credit situation will keep you from buying or leasing the car you want, contact our sales staff and they’ll discuss your options with you. Our team will work hard to find you a loan with reasonable terms that doesn’t put undue strain on your finances.

How do I know I’m getting a good deal?

Our dealership has a reputation for integrity, and that applies to everything from our customer service to our prices. We offer competitive pricing, flexible financing, manager’s specials on new cars and used vehicle specials. If you’re ready to trade in your current car, we’ll make you a great offer for it (which can help you save even more), so value your trade today. Want even more proof that you’ll get a good deal here? Compare our price (including any applicable discounts and your trade value) to average prices listed on the Kelley Blue Book® and Edmunds websites. This will show you that the price you’ll pay here at our dealership falls in line with the vehicle’s true market value.

Service & Parts FAQs

Why should I bring my car to a dealership for service?

Our team knows Ford vehicles inside and out, and they complete regular training so they’re up-to-date on the latest technology and equipment. This means you can be confident that your ride is in good hands. Plus, having your Ford serviced at our dealership will also help you keep your warranty intact (if it is still active). We’ll only use genuine OEM parts on your Ford in order to keep it a Ford, inside and out. Don’t own a Ford? That’s fine — we service many makes and models. From minor maintenance to major repairs, our team can handle it. Our service bay is equipped with advanced diagnostic tools that allow our techs to assess and resolve your vehicle’s issues as quickly as possible. Can’t make it to our dealership? We offer convenient mobile service as well! Schedule your appointment on our website today.

How often should I have my vehicle’s oil changed?

It used to be common knowledge that you should have your vehicle’s oil changed every 3,000 miles, but times have changed. Thanks to engine innovations in recent years, oil changes are now recommended every 7,500 miles to 10,000 miles. However, you should always refer to your owner’s manual to find the service schedule for your specific model. Once you visit our service department for an oil change, our team will put a small sticker in the corner of your windshield that reminds you when you’ll need to have your oil changed again.

When should I replace my car’s tires?

We have a simple trick that you can use to find out if it’s time for a new set of tires. Just grab a penny and insert it in one of the grooves of your tire with Lincoln going in head-first. If you can see the top of his head, your tread has worn down to the point that you need a replacement tire. Visit us for tire replacements, rotations and wheel balancing — we’ll be happy to help!

If you have any other questions, don’t hesitate to give us a call, contact us online or stop by Tallahassee Ford at 243 North Magnolia Drive, Tallahassee, FL 32301 to speak to a member of our team in person. We look forward to serving our customers from Thomasville, GA, Havana and Crawfordville, FL.